Social suite · SUPPORT

Support for Nabu Social

Help with account connections, OAuth permissions, troubleshooting, disconnection and personal-data requests.

Connection troubleshooting

  1. Confirm you are connecting to the intended account and have permission to use its data.
  2. Check your service’s own connection dashboard and the authorizations granted to Social suite.
  3. Confirm the MCP endpoint is available and that the requested account permissions have been approved.
  4. Retry the login flow if the previous authorization expired or was revoked.
  5. If an action is restricted by a provider's API, refer to the provider's current developer permissions.

Disconnect or request data deletion

Disconnect the linked account in the relevant NabuxAI service and revoke the authorization from your provider account where available. To request access to or deletion of information linked to this connector, email support and identify the service and account without sending passwords, recovery codes or session cookies.

Include in support requests

Connector: Nabu Social. Describe the error message, approximate time and the action you attempted. Redact any private conversations or access tokens before sharing screenshots.